By definition of any Business Operations, there has to be various “Verticals” of effort defined. This allows for easy delegation of responsibilities while allowing for the members of a particular vertical to own their work without having to worry about the big picture. Unfortunately, this leads to what is colloquially referred to as the “Silo Mentality”. The Silo Mentality as defined by the Business Dictionary is a mindset present when certain departments or sectors do not wish to share information with others in the same company. This type of mentality will reduce efficiency in the overall operation, reduce morale, and may contribute to
Clear and effective communication helps businesses achieve efficiency and accuracy in both internal and external operations. As such, it is imperative to identify barriers and find solutions for having better communication and knowledge transfer. An important obstacle to knowledge transfer and overall Enterprise Operations is Tribal Knowledge. Tribal Knowledge is defined as information known to an organization that has not been documented or is not shared outside of a silo.(Tribal Knowledge) Because this information is not properly documented it cannot be effectively communicated to other people and silos within the enterprise, creating hindrance in everyday work. For example, there are
By definition of any Business Operations, there has to be
Clear and effective communication helps businesses achieve efficiency and accuracy
